LILAMAND ESTATE undertakes to respect your privacy and comply with the relevant legislation on data protection and confidentiality. This confidentiality policy (“Policy”) describes how we collect and use personal data where LILAMAND ESTATE is the data controller or where we note that this policy applies. “Personal data” refers to all information about you or about any individual who can be identified.
We will provide you with additional information about this confidentiality where it relates specifically to a product or a service in the Addenda to this Policy. You may also encounter warnings when using our products or services. If you notice differences between these warnings and this Policy, you should give preference to the warnings
The software on your device may have access to your information. Our products and services may contain links to or be integrated with other websites and services belonging to companies which have their own confidentiality policies. Where our products are integrated with the products and services of our clients, we ask them to be transparent with you. This may mean posting a link redirecting users to this Policy and the relevant Addenda. Such transparency may also take the form of integrated notifications identifying us as the supplier or controller of the service
If you do not accept this policy, you should not use our products or services, and you should not provide your personal data to LILAMAND ESTATE.
WHAT INFORMATION DO WE COLLECT?
We collect your personal data and other information when you request a quote.
USE OF PRODUCTS AND SERVICES
When you access our online services, our web servers automatically record your visits. The information recorded generally includes the IP address, the duration of the visit, the websites which directed you to our services, the pages visited, the links and features used, the content displayed or requested, the type of browser or app used, language and other similar information. You can also refer to our Cookies Policy.
Our applications may make regular contact with our servers, for example to check for updates or to send us information about your use of our services. In addition, we may invite you to voluntarily take part in service improvement or research programmes, as part of which we collect detailed information. Check the Addenda to this Policy to learn more.
INFORMATION THAT YOU PROVIDE TO US
When you request a quote, we may ask you for information including your name, email address, telephone number, postal address and comments.
WHY DO WE PROCESS YOUR PERSONAL DATA?
LILAMAND ESTATE may process your personal data for various purposes. Data processing may cover one or several purposes at the same time.
An account may be necessary to help you manage your content and preferences. Depending on the service, creating an account may be mandatory or optional. Creating an account means that you provide us with basic contact information, such as your name, email address and country of residence.
COMMUNICATING WITH YOU
We may use your personal data to communicate with you in order to contact you via our customer service department.
ON WHAT LEGAL BASIS IS YOUR PERSONAL DATA PROCESSED?
Notre base juridique pour le traitement de vos données personnelles dépend de l’objectif de ce traitement et peut être amenée à varier comme le décrit le Supplément correspondant au produit ou service que vous utilisez. En règle générale, les bases juridiques pour le traitement de vos données personnelles sont les suivantes :
We process your personal data in compliance with legislation and regulations.
We process your personal data to serve our legitimate interests in terms of client management. All processing of this kind is subject to appropriate measures intended to protect your basic rights and freedoms with regard to your personal data.
FOR HOW LONG DO WE RETAIN PERSONAL DATA?
We endeavour to collect only the personal data required to fulfil the purpose for which the data is being collected and not to retain it any longer than is necessary for this purpose. The retention period for personal data and the criteria used to define this period depend on the nature of the personal data and the purpose for which the data has been collected. For example, data relating to the management of your account (such as your name, email address, account content and preferences) is retained for as long as you keep it in your account. For further information about the retention of your personal data, you can contact LILAMAND ESTATE’s confidentiality team by emailing firstname.lastname@example.org.
DO WE SHARE YOUR PERSONAL DATA?
We do not sell, lease or disclose your personal data to third parties.
We may be legally obliged to disclose your personal data to certain authorities or other third parties, for example law enforcement. We may also disclose and process your personal data in accordance with the applicable legislation to protect the legitimate interests of LILAMAND ESTATE, for example in the event of legal proceedings or in response to government requests and filings.
MERGERS AND ACQUISITIONS
If we decide to sell, merge or otherwise reorganise our companies in certain countries, this may mean that we disclose personal data to potential or real buyers and their advisers, or that we receive personal data from sellers and their advisers.
WHAT IS OUR APPROACH TO DATA QUALITY?
We take reasonable measures to ensure that the personal data in our possession remains accurate, and to delete incorrect or unnecessary personal data. We encourage you to access your account and check your personal data from time to time, to ensure that it is up to date.
Nous vous encourageons à accéder à votre compte pour consulter vos données personnelles de temps en temps afin d’assurer qu’elles soient à jour.
WHAT MEASURES DO WE TAKE TO PROTECT YOUR PERSONAL DATA?
We take appropriate measures to deal with the risks associated with online security, physical security, data loss and other risks, taking into consideration the risk posed by the processing and nature of the data that is protected. We also limit access to our databases that contain personal data exclusively to authorised staff with a justified need to access this information.
WHAT ARE YOUR RIGHTS?
You have the right to know what personal data we hold about you and to access it. You have the right to request that any incomplete, erroneous, unnecessary or out-of-date personal data is updated. You have the right to request deletion of your personal data and to ask for a copy of your data in a computer-readable format. You have the right to object to or restrict processing in some circumstances, for example if you believe that the data is inaccurate or that the processing is illegal. If you live in a European Union member state or within the European Economic Area, you have the right to file a complaint with a data protection authority regarding our data collection and processing. You can exercise your rights by contacting us.
The data protection legislation in force may contain some restrictions on the extent to which these rights can be exercised. If a restriction applies, we will respond to your request by explaining the actions that will be taken to the extent required by the data protection legislation in force.
COOKIES AND HOW WE USE THEM
WHAT ARE COOKIES AND HOW DO THEY WORK?
Cookies are small files that are sent by the websites you visit and then stored on your computer. Cookies are stored in your browser’s file directory. When you next visit the same website, your browser will read the cookie and resend information to the website or the originator of the cookie. To learn more about this technology and how it works, please see websites such as allaboutcookies.org.
These cookies are essential to the operation of our websites and to offering you an uninterrupted experience.
You can browse without interruption thanks to the recording of data such as your language and country preferences, while authentication is retained for secure parts of the domain.
These cookies enable us to improve our websites by observing how they are used.
We conduct analytical profiling to see, for example, if a particular product is viewed by unique users (to determine if it is popular). We also monitor where users access our sites from, to ensure that we offer our users the best layout.
ON WHAT LEGAL BASIS IS YOUR PERSONAL DATA PROCESSED?
Cookies and tracking pixels are integrated within our website on the basis of your consent. You can also manage your cookie settings using your browser settings.
HOW TO MANAGE COOKIES
You can change the options available for managing cookies in your browser. You can use your browser to manage cookies associated with basic functions, site improvement, personalisation and advertising. Different browsers disable cookies in different ways, but they can generally be found under Tools or Options. You can also consult your browser’s help menu. In addition to managing cookies, browsers also allow you to control files that are similar to cookies, such as local shared objects, by activating the browser’s incognito mode. Disabling cookies may prevent you from using some sections of the LILAMAND ESTATE websites. However, if you delete your browser cookies, you may have to reinstall cookies that you have chosen to disable.
FOR HOW LONG DO WE RETAIN INFORMATION?
That depends on the type of cookie. Session cookies expire when you close your browser.
WHO IS THE DATA CONTROLLER FOR YOUR PERSONAL DATA?
LILAMAND ESTATE sera l’administrateur de vos données personnelles.
Vous pouvez trouver l’identité de l’administrateur et ses coordonnées sur le site Web LILAMAND ESTATE.
LILAMAND ESTATE will be the administrator for your personal data. The administrator’s identity and contact details are available on the LILAMAND ESTATE website. If you have any questions about LILAMAND ESTATE’s confidentiality practices, please send them to:
LILAMAND ESTATE – 7 Rue Florian 06400 Cannes – France
CHANGES TO THE CONFIDENTIALITY POLICY
LILAMAND ESTATE reserves the right to make changes to this document and, with or without notice, to block access to our website at any time, or to change the conditions for accessing the website. However, should there be a need to amend our Policy in a way that may be disadvantageous to you, LILAMAND ESTATE will publish a warning at the top of this policy and on the homepage of our website. We advise you to check our Policy regularly to stay informed of any changes.
Get in touch and we’ll call you back as soon as possible to assist you.